Our expert team ensures your laundry operations run smoothly and efficiently.
Why Regular Maintenance Matters
Once a customer purchases a laundry machine, they require practical support from the company. To address this need,
STARFISH has introduced various service plans to support customers in the after-sales stage.
Avoid unexpected breakdowns
Unplanned equipment failures can halt your operations,
leading to downtime and loss of revenue. With regular
maintenance, you can detect early signs of wear and tear,
address minor issues before they escalate, and ensure that
your machines run smoothly.
Lower long-term costs
While skipping routine maintenance may seem like a
cost-saving measure, the long-term effects can be costly.
Equipment that isn't properly maintained is more prone to
breakdowns, leading to expensive repairs or even premature
replacement.
Maximize machine efficiency
Over time, laundry machines can lose efficiency due to dust
accumulation, clogged filters, and worn-out parts. Regular
maintenance keeps your machines in peak condition, allowing
them to operate at maximum efficiency.
Prolong equipment lifespan
Laundry equipment is a significant investment for any
business. Proper maintenance can extend the life of your
machines by several years, ensuring that you get the most
out of your investment.
Flexible Plans to Suit Your Needs
Once a customer purchases a laundry machine, they require practical support from the company.
Plan Purchased During Sales
Plan Purchased During Sales
Covers First 9 Months Of your Service
Covers First 9 Months Of your Service
Baby Care
Just as a mother cares for her newborn, we provide exceptional
support and attention to new laundry units and businesses
entering the industry, ensuring they thrive with the care they
deserve.
Child Care
We support machines like a mother caring for her grown child,
offering tailored support for experienced customers with
moderate knowledge, as per the service plan.
Health Care
We provide essential support, like a mother caring for her
adult children, tailored for expert customers with their own
service teams, based on the service plan.
Installation
Free
Free
Phone Call
Free For 9 Months
Free For 9 Months
Free For 9 Months
Video Call
Free For 9 Months
Phone Call
Phone Call
Onsite Service
Free For 9 Months
Free For 9 Months
Free For 9 Months
Accommodation
Free For 9 Months
Free
Free
Electrical Spare Warranty
9 Months
Free For 9 Months
Free For 9 Months
Man Day Charges
Free For 9 Months*
Phone Call
Phone Call
Maximum Resolving Time
1 To 2 Working Days*
1 To 2 Working Days*
1 To 2 Working Days*
Manufacturing Defects
24 Months
Free
Free
Transit insurance
Free For 9 Months
Free For 9 Months
Baby Care
Just as a mother cares for her newborn, we provide exceptional
support and attention to new laundry units and businesses
entering the industry, ensuring they thrive with the care they
deserve.
Child Care
Just as a mother cares for her newborn, we provide exceptional
support and attention to new laundry units and businesses
entering the industry, ensuring they thrive with the care they
deserve.
Adult Care
Just as a mother cares for her newborn, we provide exceptional
support and attention to new laundry units and businesses
entering the industry, ensuring they thrive with the care they
deserve.
Chargeable
Charge Per Call
6 Months Validity
3000
Annual Validity
12,000
Calling Time
09.30 AM - 07.00 PM07.30 AM - 10.00 PM
09.30 AM - 07.00 PM07.30 AM - 10.00 PM
09.30 AM - 07.00 PM07.30 AM - 10.00 PM
Phone Call
300
500
300
500
Free
300
Video Call
300
500
300
500
Free
600
Call Validity
24 Hours
24 Hours
24 Hours
Direct Visit/ Manday Charges (6-8 Hours)
3500
5000
3500
5000
3500
5000
Spares Discount
Nil
10%
20%
Travel Food & Accomodation
Chargeable
Chargeable
Chargeable
Phone Call/ Video Call Response Time
120 Min
60 Min
60 Min
Direct Visit Response Time
48 - 96 Hours
48 - 96 Hours
48 - 96 Hours
Chargeable
Charge Per Call
Just as a mother cares for her newborn, we provide exceptional
support and attention to new l
6 Month Validity
3000
Just as a mother cares for her newborn, we provide exceptional
support and attention to new l
Annual Validity
12,000
Just as a mother cares for her newborn, we provide exceptional
support and attention to new l
How It works
Whether managing your finances, services or any business needs, our
specialists can offer personalised care for your business.
01
Contact Us
Getting in touch with us is simple and hassle-free. Whether you
prefer to call our customer service line or fill out our online
request form, we are always ready to respond quickly.
02
Assessment
Once you’ve scheduled a service, our expert technicians will
arrive on-site at the agreed-upon time.
03
Maintenance/Repair
After the assessment, we’ll proceed with the necessary
maintenance or repair. Whether it’s routine cleaning, replacing
parts, or more in-depth repairs, our skilled technicians are
equipped to handle any task efficiently.
04
Follow-Up
Our commitment to you doesn’t end with a single service visit.
After completing the maintenance or repair, we schedule follow-ups
to check the ongoing performance of your equipment.
We help you through
Whether managing your finances, services or any business needs, our
specialists can offer personalised care for your business.
Customer Service Portal & App
Whether managing your finances, services or any business needs, our
specialists can offer personalised care for your business.
Get tailored solutions that fit your unique needs.
Get tailored solutions that fit your unique needs.
Or Download Support Apps
FAQs
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Whether managing your finances, services or any business needs,
our specialists can offer personalised care for your business.
Want To Know More About Loan Process & Interest Rates?
Loan Process
1
Submit your loan application with required documents
2
Our team will review and verify your application
3
Get pre-approval within 24-48 hours
4
Complete documentation and loan disbursement
Interest Rates & Terms
Standard Loan
Interest Rate: 8.5% - 12% per annum
Tenure: 1-5 years
Processing Fee: 1-2%
Equipment Financing
Interest Rate: 9% - 14% per annum
Tenure: 2-7 years
Down Payment: 10-25%
Required Documents
Business Registration Certificate
Bank Statements (6 months)
Income Tax Returns
Identity & Address Proof
Get a Free Consultation Today!
Whether managing your finances, service business needsGet In Touch